Avo Assure - Master User Guide v23.2.0
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Cache Database Configuration

Instructions to configure Avo Assure Cache Database

Setting Up

  1. 1.
    Extract the ‘CacheDB.zip’ or ‘CacheDB.7z’ file.
Target File
2. Navigate to the ‘CacheDB’ folder. 3. Open the ‘redis.conf’ file.
Cache Database Configuration File Location
4. Update ‘bind’ to the system IP of the database machine (line 58). i.e., replace 127.0.0.1 with system IP.
Cache Database Configuration File
5. Save and close the 'redis.conf' file.

Starting the Database

  1. 1.
    Open an elevated command prompt in the CacheDB folder.
  2. 2.
    Type ‘run.bat’ and hit enter.
Starting Cache Database

Stopping the Database

  1. 1.
    Close the command prompt window in which the CacheDB is running.

Installing the database as a Windows Service

  1. 1.
    Open an elevated command prompt in the CacheDB folder.
  2. 2.
    Type ‘install-service.bat’ and hit enter.
    1. 1.
      ​
Installing Cache Database Service

Starting the Windows Service

  1. 1.
    Open an elevated command prompt in the CacheDB folder. Note: avoassurecachedb service should already be installed.
  2. 2.
    Type ‘start-service.bat’ and hit enter.
Starting Cache Database Service

Stopping the Windows Service

  1. 1.
    Open an elevated command prompt in the CacheDB folder. Note: avoassurecachedb service should already be running.
  2. 2.
    Type ‘stop-service.bat’ and hit enter.
Stopping Cache Database Service

Removing the Windows Service

  1. 1.
    Open an elevated command prompt in the CacheDB folder. Note: avoassurecachedb service should already be installed and in the stopped state.
  2. 2.
    Type ‘remove-service.bat’ and hit enter.
Removing Cache Database Service

Restarting the Windows Service

  1. 1.
    Open an elevated command prompt in the CacheDB folder.
  2. 2.
    Run the following commands in sequential order i.e., only after the previous command has been completed:
    1. 1.
      Type ‘stop-service.bat’ and hit enter.
    2. 2.
      Type ‘remove-service.bat’ and hit enter.
    3. 3.
      Type ‘install-service.bat’ and hit enter.
    4. 4.
      Type ‘start-service.bat’ and hit enter.

Troubleshooting

In case any of the above-mentioned steps fail, ensure the following points have been taken care of:
  1. 1.
    Commands are being run with an elevated command prompt (i.e., prompt has Administrator privileges).
  2. 2.
    Ensure port 8001 is available and not used by any other program.
  3. 3.
    There are no spaces or special characters (such as ! @ # $ % ^ & ( ) + - = { } , . ; ' [ ] ~ `) in the folder name (and entire path) where the Cache DB is being extracted. Example:
    1. 1.
      Valid: D:\AvoAssure\Database\CacheDB\
    2. 2.
      Invalid: D:\AvoAssure install files\Database\CacheDB\
    3. 3.
      Invalid: D:\AvoAssure\db@files\CacheDB\
  4. 4.
    If all the above scenarios hold true and the database is still not running, please contact Avo Assure Support Team.
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Last modified 7mo ago