Cache Database Configuration

Instructions to configure Avo Assure Cache Database

Setting Up

  1. Extract the ‘CacheDB.zip’ or ‘CacheDB.7z’ file.

2. Navigate to the ‘CacheDB’ folder. 3. Open the ‘redis.conf’ file.

4. Update ‘bind’ to the system IP of the database machine (line 58). i.e., replace 127.0.0.1 with system IP.

5. Save and close the 'redis.conf' file.

Starting the Database

  1. Open an elevated command prompt in the CacheDB folder.

  2. Type ‘run.bat’ and hit enter.

Stopping the Database

  1. Close the command prompt window in which the CacheDB is running.

Installing the database as a Windows Service

  1. Open an elevated command prompt in the CacheDB folder.

  2. Type ‘install-service.bat’ and hit enter.

Starting the Windows Service

  1. Open an elevated command prompt in the CacheDB folder. Note: avoassurecachedb service should already be installed.

  2. Type ‘start-service.bat’ and hit enter.

Stopping the Windows Service

  1. Open an elevated command prompt in the CacheDB folder. Note: avoassurecachedb service should already be running.

  2. Type ‘stop-service.bat’ and hit enter.

Removing the Windows Service

  1. Open an elevated command prompt in the CacheDB folder. Note: avoassurecachedb service should already be installed and in the stopped state.

  2. Type ‘remove-service.bat’ and hit enter.

Restarting the Windows Service

  1. Open an elevated command prompt in the CacheDB folder.

  2. Run the following commands in sequential order i.e., only after the previous command has been completed:

    1. Type ‘stop-service.bat’ and hit enter.

    2. Type ‘remove-service.bat’ and hit enter.

    3. Type ‘install-service.bat’ and hit enter.

    4. Type ‘start-service.bat’ and hit enter.

Troubleshooting

In case any of the above-mentioned steps fail, ensure the following points have been taken care of:

  1. Commands are being run with an elevated command prompt (i.e., prompt has Administrator privileges).

  2. Ensure port 8001 is available and not used by any other program.

  3. There are no spaces or special characters (such as ! @ # $ % ^ & ( ) + - = { } , . ; ' [ ] ~ `) in the folder name (and entire path) where the Cache DB is being extracted. Example:

    1. Valid: D:\AvoAssure\Database\CacheDB\

    2. Invalid: D:\AvoAssure install files\Database\CacheDB\

    3. Invalid: D:\AvoAssure\db@files\CacheDB\

  4. If all the above scenarios hold true and the database is still not running, please contact Avo Assure Support Team.

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