# Capturing Issue with SAP Element

| Problem                                                                       | Cause                                                                                                                                                                                       | Instructions to Resolve                                                                                                                                                                                                                  |
| ----------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Facing issue with element capturing and execution issues in SAP applications. | <ul><li>Incorrect screen resolution or display scaling settings.</li><li>Dynamic SAP screen elements that change during runtime.</li><li>Network instability or connection drops.</li></ul> | <ul><li>Set the Windows display scale to <strong>100%</strong>. </li><li>Use dynamic selectors to identify elements with changing IDs.</li><li>Verify your network connection and ensure stability during the capture process.</li></ul> |


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