Performing Post Upgrade Activities in Avo Assure
Summary: After upgrading to a new version of Avo Assure, some users may not be able to execute tests or use the platform features if the Avo Assure Client is not updated, installed, or connected properly. Post-upgrade steps ensure that the client application is correctly configured so that the latest updates, fixes, and improvements function as expected.
Error Behavior
Users may experience the following issues after upgrading:
Avo Assure Client fails to connect to the Avo Assure instance.
Test execution cannot start from the client machine.
Client shows connection or registration errors.
Updated features or fixes are not reflected in the client.
Possible Reasons
The existing Avo Assure Client is not updated after a product upgrade.
The Avo Assure Client is not installed for new users.
The client is not connected to the Avo Assure instance using a valid token.
The client registration process is incomplete.
Resolution/Solution
To ensure smooth operation after an upgrade, perform the following steps based on the user scenario.
1. Updating Avo Assure Client for Existing Users
If you already have Avo Assure Client installed, update it to the latest version.
To update the client with latest version, perform the following actions:
Open Avo Assure Client.
Select the Help tab.
Select Check for Updates.
In the Update Available dialog, select Update.
After the update completes, the Update Complete dialog appears.
Select OK and restart the Avo Assure Client.
To learn more about updating the Avo Assure Client for Existing Users, refer to Updating Avo Assure Client.
Automatic Avo Client Updates
The Avo Client now manages updates automatically. When a new version is available, the client downloads and installs it for you. This helps you stay up to date with the latest features, improvements, and fixes without any manual effort.
To enable automatic updates, perform the following actions:
Open the Avo Assure Client.
Note: If you are using an older version of the Avo Client, download and install the latest Avo Client to enable automatic updates.
Select Configuration > Settings.
Select Update Check setting as Yes.
Note: The Update Check setting must be set to Yes for automatic updates to work. To learn more about Avo Client Updates.
2. Downloading Avo Assure Client for New Users
If the client is not installed on the system, download it from the Avo Assure portal.
To download the Avo Assure Client, perform the following actions:
On the Home page, select the Profile icon.
Select Downloads.
Select Download Client.
The Avo Assure Client (.exe) file downloads to your system.
To learn more about downloading the Avo Assure Client, refer to Downloading Avo Assure Client | Avo Assure.
3. Installing Avo Assure Client
After downloading the client, install it on your machine.
To install the Avo Assure Client, perform the following actions:
Open the Downloads folder.
Select Avo Assure Client.exe.
In the Setup – Avo Assure Client dialog, select Next.
Choose the Destination Location and select Next.
Select Finish to complete the installation.
To learn more about the installing Avo Assure Client, refer to Installing Avo Assure Client | Avo Assure.
4. Generating Token and Connecting Avo Assure Client
After installation, the client must be connected to the Avo Assure instance.
To generate token and connect the Avo Assure Client with Avo Assure instance, perform the following actions:
On the Home page, select the Profile icon.
Select Token Management.
The Avo Assure Client Provision dialog opens.
Select Generate to create a token.
Copy the generated token.
Open Avo Assure Client on your system.
Select Register.
In the Avo Assure Client Registration dialog, paste the copied token in the Token field.
Select Connect to complete the registration.
To learn more about managing token, refer to Managing Avo Assure Client Token | Avo Assure
Additional Notes
Use a valid and active token when registering the client with the Avo Assure instance.
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