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Updating User Details

This section explains how to update user information and manage client status in Avo Assure. You can edit a first name, last name, and password. Additionally, you can manage the client’s active status through the Avo Assure Client Provisions by reregistering or deregistering.

Note: Only users with the Quality Manager role and Admin as a secondary role can update a user details.

You can manage user details and client status in Avo Assure using the following options:

  • Editing User Details

  • Reregistering Avo Assure Client

  • Deregistering Avo Assure Client

  • Reprovisioning Avo Assure Client

Editing User Details

Note: You can edit or modify the user’s Email Id, First Name, Last Name, Password, Confirm Password and Primary Role of an existing user in Avo Assure. You cannot edit the Configuration and User Name.

To edit the details of an existing user in Avo Assure, perform the following actions:

  1. On the Home page, in the left navigation pane, select Admin and select User Management.

  2. Hover over the user you want to edit and select the Edit icon. The Edit User dialog opens.

  1. Modify the required details and select Update to save the changes.

Reregistering Avo Assure Client

Reregistering an Avo Assure Client changes the client’s status to active.

To reregister an Avo Assure Client, perform the following actions:

  1. On the Home page, in the left navigation pane, select Admin and select User Management.

  2. Hover over the user you want to edit and select the Edit icon. The Edit User dialog opens.

  3. Select the Avo Assure Client Provision tab.

  4. On the Actions column, select Reregister to change an unregistered Avo Assure Client’s status from inactive to active.

Note:

  • After reregistering, the client’s status in the Status column changes to registered.

  • After reregistering, Avo Assure generates a new token. Copy and paste the token in the client. To learn more, click here.

  1. Select Update to save the changes and update the client provisions.

Deregistering Avo Assure Client

Deregistering an Avo Assure Client changes the client’s status to inactive.

To deregister an Avo Assure Client, perform the following actions:

  1. On the Home page, in the left navigation pane, select Admin and select User Management.

  2. Hover over the user you want to edit and select the Edit icon. The Edit User dialog opens

  3. Select Avo Assure Client Provision tab.

  4. On the Actions column, select Deregister to change a registered Avo Assure Client’s status from active to inactive.

Note:

  • After you select Deregister, it disappears from the Actions column.

  • After deregistering, the client’s status in the Status column changes to deregistered.

Reprovisioning Avo Assure Client

Reprovisioning an Avo Assure Client generates a new client token and ensures the client is ready to register.

To reprovision an Avo Assure Client, perform the following actions:

  1. On the Home page, in the left navigation pane, select Admin and select User Management.

  2. Hover over the user you want to edit and select the Edit icon. The Edit User dialog opens

  3. Select Avo Assure Client Provision tab.

  4. On the Actions column, select Reprovision to refresh a registered Avo Assure Client token.

Note: After reprovisioning, Avo Assure updates the token. Copy and paste the token in the client. To learn more, click here.

Note: You can create multiple clients in the Avo Assure Client Provisions tab.

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